Cargo context comes first.
Share the product or material description, approximate quantity, packaging details, and arrival context you already know.
The warehouse side of logistics is easier to discuss when the request includes product context, workflow considerations, handling notes, and timing.

The same cargo can create different questions before arrival and once it reaches a warehouse setting.
Share the product or material description, approximate quantity, packaging details, and arrival context you already know.
Describe the warehouse question, desired timing, contact person, and any handling information relevant to the conversation.

Product or material description
Approximate quantity or footprint
Relevant handling information and timing
A concise request gives the people involved a shared point of reference before the direct conversation begins.
What is the warehouse-side question?
What product context is relevant?
What timing should be discussed?
Who can clarify the request?